About Us

Trusted Online Medical Certificates, Issued by Expert UK Doctors

Clear, quick, and reliable — when you need it most.

Our Story

By Dr Michael Jones - Founder & Medical Director

As a doctor, I’ve often seen how something as simple as needing a doctor’s note can turn into a real headache. Whether it’s for work, university, or travel, people across the UK are often stuck waiting weeks for an appointment.

I found myself writing these letters for stressed patients who’d missed flights, struggled with deadlines, or needed urgent documentation for housing or other needs. The process was unnecessarily slow and frustrating.

That’s why I started Merlin Health in 2024.

I wanted to create a service that made getting medical certificates simple, fast, and completely online — without the long waits or the stress of trying to book an appointment.

With Merlin Health, you can request the medical certificate or letter you need from the comfort of your home, and have it reviewed and signed by a UK GMC-registered doctor, the same day.

Since launching, we’ve helped thousands of people across the UK and abroad — with everything from fit-to-fly and unfit-to-travel letters to sick notes, university support, and ESA documentation.

What began as a way to make life easier for my patients has grown into something much bigger: a trusted online medical service that saves time, removes stress, and gives people access to genuine UK doctors when they need it most.

Dr Michael Jones 

Since 2024, we’ve made it easy for thousands of people across the UK and worldwide to get the medical documents they needed — without the hassle of chasing appointments or waiting weeks to be seen.

Who We Are

We’re a team of UK GMC-registered doctors, bringing together over 50 years of medical experience. At Merlin Health, our focus is on providing clear, reliable medical certificates and letters that people can use with confidence.

We started Merlin Health in 2024 after seeing how difficult it had become for people to access medical documentation when they needed it — whether for work, travel, university, or personal reasons. Our aim is simple: to take the hassle out of the process and give you a fast, trusted service you can rely on.

An example of a doctor at Merlin Health UK - an online provider of medical certificates, doctor's letters and more in the UK.

What We Do

At Merlin Health, we make it simple to get the medical certificate or doctor’s letter you need — all signed by a UK GMC-registered doctor and sent straight to your email inbox the same day.

Some of the medical certificate we provide include:

An example of a pregnancy fit to fly certificate, issued by a UK GMC-registered doctor at Merlin Health - a provider of medical certificates and doctor's letters in the UK.

What Makes Us Different

Unlike waiting for a GP appointment, with Merlin Health there are no long delays, no waiting rooms, no hassle. Our doctors take the time to carefully review each request, ensuring every certificate is accurate, clear, and accepted by the relevant organisation.

For extra reassurance, we also include QR code verification on all documents, so employers, universities, airlines, and insurers can instantly confirm authenticity. This gives you peace of mind that your certificate will be taken seriously.

Our Promise

At Merlin Health, we believe getting a medical certificate shouldn’t be stressful, confusing, or slow. Our promise is to make the process as simple, clear, and dependable as possible — every single time.